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Thank you for your interest in Convergent Solutions, Inc. We will respond to your request in a very timely manner.
Quality Assurance Program
Quality systems are controlled according to documented procedure as well as management guidelines. The management approach is grounded in the concept that documented procedures and processes ensure the delivery of quality products and services. Convergent utilizes qualitative and quantitative measurements to determine performance levels on a continuing basis. Convergent has implemented Quality Plans for numerous customer environments. It is Convergent’s policy to review our Draft Quality Plans with our customer to incorporate any metrics they may wish to include at the contract level of operational reporting. Our draft plan is constructed to be flexible to accommodate customer preferences, provide a common format for reporting monthly and quarterly on pre-established metrics, and includes a customer evaluation report for rating performance. Convergent’s quality system was developed to meet SEI CMMI standards. Convergent’s quality program provides the framework for ensuring that products/services provided conform to the specified customer requirements. The Convergent president is responsible for our overall quality system. This includes independent customer visits and satisfaction surveys. During or just prior to beginning any work, the PM develops a Project Plan that identifies inspections, validations, evaluations, and corrective actions related to performance.
Partners
Company Name: MAR Incorporated
Website URL: www.marinc.com
Founded in 1972, MAR Incorporated is a privately held professional services firm with over 38 years experience providing superior technical and management services to government agencies and commercial customers. MAR Incorporated has over thirty years providing support services to the Navy.
Contacts &
Customer Satisfaction
At Convergent Solutions, Inc, we believe our success is measured by the value we bring to our clients. Let us know how we are doing or if you need customer support, please contact:
Eric Campbell
Program Manager
Phone: 703-299-9013
Fax: 703-299-9015
.(JavaScript must be enabled to view this email address)
Contract Overview
Convergent Solutions, Inc is a prime contractor under the Naval Sea Systems Command (NAVSEA) SeaPort Enhanced Multiple Award Contract (MAC) for Engineering, Technical, and Programmatic services in support of NAVSEA Warfare Centers, NAVSEA Headquarters, and its related Program Executive Offices (PEOs) and field activities.
Convergent Solutions Inc. Contract Number: N00178-10-D-5968
Contract Period of Performance: July 15 2010 – July 15, 2014
Available Order Types: CPFF, CPIF, CPAF, FFP, FPIF
About Seaport-E
NAVSEA has awarded multiple Indefinite Delivery, Indefinite Quantity (IDIQ) contracts for a wide range of engineering, technical, and programmatic services and solutions for the Naval Sea Systems Command, Naval Air Systems Command, Space and Naval Warfare Systems Command, Naval Supply Systems Command, Military Sealift Command, Naval Facilities Command, Strategic Systems Programs, Office of Naval Research, and the Marine Corps.
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Our Partners
In order to better meet out clients needs Convergent Solutions has established business partner relationships with select service providers. Our list of partners include:
Company Certifications
- Small Business Administration (SBA) Certified 8a
- SBA Certified Small Disadvantaged Business (SDB)
- Certified Woman Owned Business
Contract Vehicles
- GSA Schedule 70 - #GS-35F-0292U
- Information Technology Services
- NAICS Codes
- 541511 - Software Programming Services
- 541512 - Systems Integration Services
- 541513 - Computer Facility Operation/Management Services
- Seaport Enhanced (Navy Contract Vehicle)
- Solutions for the Info Tech Enterprise (DIA)
Facilities Management Support
From human resource and financial management to security, operations and change management, Convergent Solutions can provide turnkey support services you can count on – enabling your staff to stay focused and productive.
- Administrative support in TS/SCI environment
- Strategic Planning
- Financial Management
- Training
- Emergency Evacuation Procedures
- Anti-terrorism Level 1
- Composite Healthcare System
- Essentris
- AHLTA
- Clinical Information System
- Documentation Services – Creation of user manuals and tutorials
- Video Teleconference Support – Tandberg, Polycom
- Communications Support
- Property Management
- Security
- Grounds Keeping and Maintenance
Systems Engineering & Testing
The Convergent team offers full software lifecycle management to our clients for both package and custom applications. From defining requirements to testing and maintenance, we’ll help you deploy and adopt the best tools to meet your organizational goals.
- Software Development using Oracle, SQL, Visual Basic, Visual Basic.net, Visual Studio, C++, C#, .Net Framework, ASP.net, dBase, Clipper
- Support Database Engines – Oracle, Sybase, Power Builder
- Database Administration – Multiple client server and web-based applications
- Testing - Rational Rose
- System Administration – monitor application and server performance, maintain optimal system performance, implement application user administration and access control, install software, install operating and application software patches and updates
- Web Application Services – Defining needs, system and functional requirements, create/code and maintain the software application structures, maintain content, maintain links
- Development of Knowledge Management System (Microsoft Office SharePoint/SharePoint KMS)
- Certification and Accreditation (DIACAP)
Complete Network Support Services
Convergent Solutions provides comprehensive network support for a full range of platforms and environments. From architecture design to day-to-day troubleshooting and disaster protection, our personnel will be accountable for keeping your networks secure, available and performing for your users.
Our Network Certifications Include
- CompTIA A+
- CompTIA Network+
- CompTIA Security +
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Technology Specialist (MCTS): Windows Vista, Business Desktop Deployment
- Microsoft Certified Desktop Support Technician (MCDST): Windows XP
- Microsoft Certified Professional (MCP) Pro and Server
- Microsoft Certified IT Professional (MCITP): Vista Enterprise Support
- Microsoft Certified Systems Engineer (MCSE)
- Certified Netware Administrator (CNA)
- Tandberg Certified Technical Associate (TCTA)
- Tier 1, 2 support utilizing Remedy and HEAT
- Remote and on-site support
- Equipment maintenance and repair
- Troubleshoot server and network access problems
- Install and configure network hardware and software
- Maintain resources – disk space, backups, restores and system files
- Install and troubleshoot network drops and cable runs
- Maintain network security access accounts and user accounts
- Maintain VTC and Multimedia equipment
- Hardware and software asset management and inventory
Our Clients
Convergent Solutions is focused on creating long term relationships with our customers by providing value adding services and solutions. Our list of clients include:
Our Services
Convergent Solutions offers federal agencies and commercial organizations an outstanding track record of project management and execution. We employ high-quality, repeatable processes that ensure cost-effective and successful projects.
- 8a-certified
- Woman-owned
- GSA Schedule 70 - #GS-35F-0292U
- Seaport Enhanced (SeaPort-e) (ID/IQ)
- TS SCI-Cleared Personnel
In addition to comprehensive program management services, our engineering and support services include:
- Network Administration
- Systems Administration
- Visual Information & Multimedia Support
- Help Desk Support
- IT Security, including Certification & Accreditation
Systems engineering and testing
- Systems Engineering
- Software Development
- Integration Support
- Database Administration
- Software Testing
- IV&V Support
- Contract & Budget Administration
- Clerical Support
- Executive Administrative Support
- Security Support
- Logistics Support
- Grounds Maintenance
- Training
When federal agencies contract for IT and administrative support, the right credentials may be easy to find – but the right relationship isn't.
- 8a-certified
- Woman-owned
- GSA Schedule 70 - #GS-35F-0292U
- Seaport Enhanced (SeaPort-e) (ID/IQ)
- TS SCI-Cleared Personnel
Again and again, Convergent Solutions is selected by federal agencies and private-sector businesses not only because of our skills, but also because of our culture, our ethics and the kinds of relationships we build with clients. Whether it's a $60m project or a small software implementation, Convergent offers far more than just technical excellence.
Dedicated to value: Everything we do should provide value to our clients. That's the straightforward philosophy that guides everything we do. In network support, systems engineering, and facilities management, we look at every project from our client's perspective. What approach will bring the most benefit to this organization? How can we maximize that benefit cost-effectively and efficiently? What's the right way to achieve this client's objectives?
Built on integrity: Open, straightforward, accessible – these are the kinds of words clients use to describe the Convergent team. We consider ourselves allied with your organization, and we act accordingly.
Empowered and accountable: We value our employees, and it shows. You can be sure that every project we undertake will be staffed by skilled professionals who understand the value of the work they do. By providing excellent benefits, training, educational opportunities and support to every Convergent employee, we assure our clients a level of skill and professionalism that helps projects go smoothly.
Contact us for more information on our services and capabilities.
About Convergent
Convergent Solutions Inc. was established in 1997 by its current president Candace Floyd-Campbell and was certified as an 8(a) business by the Small Business Administration in 2004. Mr. Eric Campbell joined the firm in 2003 and now serves as COO.
- 8a-certified
- Woman-owned
- GSA Schedule 70 - #GS-35F-0292U
- Seaport Enhanced (SeaPort-e) (ID/IQ)
- TS SCI-Cleared Personnel
Based on their deep experience in IT consulting, project management and business development for federal government agencies, the Campbells established the company’s a mission to provide valuable help in everything it does – in how it serves clients, employees and community partners. After many years of growth, Convergent Solutions stands solidly on this principle today.
Since 2005, the company’s headquarters have been located in Alexandria, Virginia, in close proximity to the agencies it serves.