Complete Network Support Services

Convergent Solutions provides comprehensive network support for a full range of platforms and environments. From architecture design to day-to-day troubleshooting and disaster protection, our personnel will be accountable for keeping your networks secure, available and performing for your users.

Our Network Certifications Include

  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security +
  • Microsoft Certified Systems Administrator (MCSA)
  • Microsoft Certified Technology Specialist (MCTS): Windows Vista, Business Desktop Deployment
  • Microsoft Certified Desktop Support Technician (MCDST): Windows XP
  • Microsoft Certified Professional (MCP) Pro and Server
  • Microsoft Certified IT Professional (MCITP): Vista Enterprise Support
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Netware Administrator (CNA)
  • Tandberg Certified Technical Associate (TCTA)
  • Tier 1, 2 support utilizing Remedy and HEAT
  • Remote and on-site support
  • Equipment maintenance and repair
  • Troubleshoot server and network access problems
  • Install and configure network hardware and software
  • Maintain resources – disk space, backups, restores and system files
  • Install and troubleshoot network drops and cable runs
  • Maintain network security access accounts and user accounts
  • Maintain VTC and Multimedia equipment
  • Hardware and software asset management and inventory