Complete Network Support Services

Convergent Solutions provides comprehensive network support for a full range of platforms and environments. From architecture design to day-to-day troubleshooting and disaster protection, our personnel will be accountable for keeping your networks secure, available and performing for your users.

 

  • Network Architecture Development & Implementation
  • Network and System Administration
  • Tier 1, 2 support utilizing Remedy and HEAT
  • Remote and on-site support
  • Equipment maintenance and repair
  • Troubleshoot server and network access problems
  • Install and configure network hardware and software
  • Maintain resources – disk space, backups, restores and system files
  • Install and troubleshoot network drops and cable runs
  • Maintain network security access accounts and user accounts
  • Maintain VTC and Multimedia equipment
  • Hardware and software asset management and inventory